Emma
Business Development
Owns the inbox. Triages enquiries, drafts quotations, chases leads, and keeps the pipeline honest.
What it does
- ▸ Classifies every inbound email in under 5 seconds
- ▸ Drafts the quotation, ready for your approval
- ▸ Threads replies via Outlook Reply-to-Message (preserves Message-ID)
- ▸ Books site visits straight into your calendar
Standards / rules respected
- No outbound mail without approval
- Spam/phishing pre-classified before reaching your inbox
Keeps the project paper-trail clean and the quality register current.
What it does
- ▸ Versions every document with V1/V2/V3 (no decimals — house rule)
- ▸ Generates RAMS, ITPs, Construction Phase Plans
- ▸ Cross-references BS 7671, IEC, ENA, HSG47, CDM 2015 inline
- ▸ Builds the NERS audit evidence pack
Standards / rules respected
- ISO 9001:2015
- CDM 2015
- NERS Class 1
Runs the project programme and the NEC4 contract administration.
What it does
- ▸ Drafts NEC4 early-warning notices
- ▸ Tracks compensation events against the original baseline
- ▸ Maintains the milestone schedule with critical-path flags
- ▸ Surfaces slippage before it hits liquidated damages
Standards / rules respected
- NEC4 ECC
- PMI/PRINCE2-compatible artefacts
Robert
Engineering Coordination
The technical lead. Routes calc requests, flags design clashes, and keeps drawings honest.
What it does
- ▸ Cable thermal rating (IEC 60287) and fault current (IEC 60909)
- ▸ Voltage drop checks against BS 7671 Appendix 4
- ▸ Insulation coordination per IEC 60071 / 61936
- ▸ Engineering knowledge base citation in every output
Standards / rules respected
- IEC 60287 / 60909 / 60364 / 61936 / 60071
- BS 7671
- ENA G99 / G83 / TS 41-24
Michael
Finance + Commercial
Captures every receipt, every R&D-eligible hour, and the UK statutory cycle.
What it does
- ▸ Extracts vendor / date / total from receipts via Document Intelligence
- ▸ Categorises by HMRC expense type and produces quarterly accountant pack
- ▸ Flags R&D-tax-credit-eligible work as it happens
- ▸ Tracks the corporation-tax + VAT + PAYE cycle
Standards / rules respected
- HMRC SA103 / CT600
- VAT-MTD
- R&D Tax Credit Scheme
Looks after the team — training, NERS passports, IR35, holiday and absence.
What it does
- ▸ Syncs NERS Passport records and flags expiry 90 days out
- ▸ Tracks CPD hours per chartered engineer
- ▸ Runs IR35 classification on every contractor engagement
- ▸ Onboarding and offboarding checklists
Standards / rules respected
- NERS Passport
- IR35 / ITEPA 2003