Inbox triage that speaks engineering
Emma classifies inbound mail into quotation, RFI, purchase order, delivery note, safety notice, or spam — then drafts the reply for your approval.
Product
OpsWork sits inside Microsoft 365. SharePoint stays your filing cabinet. Outlook stays your inbox. Teams stays your day-to-day chat. The agents add intelligence to what already works.
Emma classifies inbound mail into quotation, RFI, purchase order, delivery note, safety notice, or spam — then drafts the reply for your approval.
Sarah keeps RAMS, ITPs, design reports, and revision history in a register that mirrors ISO 9001 cl. 7.5 and 8.5.
James drafts early warnings, tracks compensation events, and keeps the programme honest. Outputs in plain English, on the page in 30 seconds.
Robert routes calc requests to the right standard — IEC 60287 for cable rating, IEC 60909 for fault levels, ENA G99 for connection, BS 7430 for earthing — and cites clauses inline.
Michael tags receipts, sorts by HMRC expense category, and surfaces R&D-tax-credit-eligible work as it happens — not at year-end.
Every decision is logged with the data that drove it. Audit-ready. NERS Class 1 evidence pulls in a single click.
Approve, Tell <agent>, Postpone. Surface in Outlook and Teams via Adaptive Cards.
Agents start on manual approval. As they prove themselves, you raise the auto-confirm threshold.
Every decision is logged with confidence + cited evidence. Calibration error tracked weekly.